[Resolved] Airtel — Regarding sudden consumption of data pack and deduction of balance | |||
One day suddenly i lost my 1000mb data and 500 rs which was in my main account balance for unknown cause without being noticed, so therefore i want company to give the full info about the sudden deduction of data as well as balance. Shri Nath Gupta [protected] Was this information helpful? | |||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 16, 2016 Airtel Customer Care's response Dear Mr. Gupta, This is with reference to your post dated 15 March 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 24, 2016 Airtel Customer Care's response Dear Mr. Gupta, This is with reference to your post dated 15 March 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence | |||
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