[Resolved] Airtel — Regarding the services provided by airtel

Praveena53

from Noida, Uttar Pradesh

Address:

Coimbatore, Tamil Nadu

Iam from coimbatore..Actually i lost my mobile last week, so i called the customer care on the same day to block my number..i called 121 and 198, but i dont know how to interact with the customer care executives, again and again i was trying to interact with them, in order to get the duplicate sim, where to get it and what are the details they needed, but we are not having an option to talk with them, , really disappointed with the services provided by the leading network..if this continues for a longer time, , there is no other option other than changing the network..

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Praveena,

This is with reference to your post dated 13 June 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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