[Resolved] Airtel — Regarding value added service and customer care executive | |
I am a Airtel customer since 2008. On 27.09.2015 I have changed My hello tune. On selecting hello tune it show the song as "Kathirinu" after selecting this song Airtel has sent me a message that thank you for selecting "Orithirunnu" and also they have deducted Rs.15/- for this. Then I have called to Airtel Customer Care for complainting this. From there I have to face very bad experience from the customer care executive. His behavior is very very bad and rude. This couldnot be entertained. Kindly do the need full for this Regards, Arun Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Customer,
This is with reference to your post dated 28 September 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Umesh Arora
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 28 September 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Umesh Arora
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 28 September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd