[Resolved] Airtel — Regarding wrong Call Rates on Airtel no [protected]

Rajat93

from Hyderabad, Telangana

Address:

Pune, Maharashtra

Hi, On my airtel no [protected] i am currently active with the local/Std Rate Cutter of Rs.34 from[protected], which allows rate cutting to 1p/sec on all local/Std. But the call rate on my airtel no is being made at the rate of 80p/min for local calls and 1.5Rs/min on Std calls, which is wrong as i have valid rate cutter running on my no. So, why wrong deduction is being made on the calls. So resolve the issue as soon as possible. Frustrated of poor airtel services. Raised ticket on the same but still the matter regarding the wrong call rate is not resolved. [protected]PFA[protected] Regards, Rajat. Sharma

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Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Sharma,

This is with reference to your post dated 24 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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