[Resolved] Airtel — Regd airtel fooling the customers | |||||
Dear sir/mam, I got a call from your executive she told me the about your 399rs airtel postpaid plan she said in this plan you will get 700 local minutes, 75 std minutes, 300 local & national sms and 10gb 4g data so after hearing the plan i thought it was good then she said you have to port your number in airtel for taking benefits of this plan i said ok then i asked to her please guide me the plan again she told me same as pervious i asked her again for the 10gb 4g data she said its in the plan for lifetime you will get 10gb 4g data every month. Then she said i m sending a executive of mine at your address with airtel postpaid sim kindly handover the documents to him and your number will activate within seven days si i said ok. Then same day the executive is came to my address i handed over documents to him and i also asked him the plan he told me the same as pervious your executive told me over phone. But now the number is activated and ported into airtel i call your customer care they told me you will only get 1gb 4g data every month so airtel why are you fooling customers like this who will use your service next time after fooling him like this. This is really ashamed that india's no one mobile network company fooling and misguiding customers like this. I will take a strict action against you if you not provide me the same plan as she told me over phone call so give me the same plan or i will go to consumer court. Thanks & regards Abhishek Ph no. [protected] Was this information helpful? | |||||
Jan 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Dec 15, 2016 July Scaria's response And close my no
Verified Support Dec 20, 2016 Airtel Customer Care's response Dear Abhishek, This is with reference to your post dated 16 December 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
2 Comments | |||||
Comments
Please deactivete following from now itself. I tried it through SMS but nothing happened simply ping pong. Please do it at the earliest.
HOT CHILLIES.
Mid night masala.
Regards
Mukesh Singh
HOT CHILLIES.
Mid night masala.
Regards
Mukesh Singh
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