[Resolved] Airtel — Regularities in charge | |||
Sir/ mam, my perpaid no is [protected], comlaint ref.No is cbnrv[protected]. On 2/1/2016 i had activated the unlimited night calling pack of rs.7 in between 11:15 pm to 11:25 pm then i got the comfirmation massage on mobile that "unlimited local a2a mobile @rs.7(12am-6am)for 1 day pack has been activated " at 11:32:09 pm 22/1/2016 from :ay-ntarot, then i used that night calling pack after 12 oclock am, but form my main account rs 90 was deducted as voice calling charge, when i call at custmer care they were saying that i had activated the "minute pack" not "unlimited pack rs7" as there record on display.Issue is that i got the conformation massage in mobile and rs 7 was deducted form main balance, sir can you help to resolve the issue, i am fustrated with the airtel iregularities and their "cheatings" behivour. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 23 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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