Airtel — relocation of broadband connection

My request to shift my airtel broad band connection on[protected]Airtel broad no [protected]. And ref. No.86903712.) is not attended till today.[protected]. As per their mail it is supposed to be completed in 5 days. Even after repeated mails my request is not being attended and the time of completion is being extended everytime and citing techinnical reasons. No technical person accepts this reason as a delay for shifting.
Regards
V. Vijayakumar