[Resolved] Airtel — Relocation request

e_sanjeev

from Mumbai, Maharashtra

Address:	500016
Website:	www.airtel.in

I never thought the customer service from Airtel DTH services are too worst.
I've submitted the relocation request 10 days back, but still I'm not getting the resolution for this. Initially the person from Airtel visited and asked me to close the request as there was som internal issue. He asked me to call once the problem got resolved. I called him somany times but no response. I've submitted the request again on 06th April, 2017. They promised me that it will be resolved within 24Hrs but they never and keep saying the new address is not updated in the database. It's already 2 days but they didn't get back to me. I've spoken to the representatives and bull **** supervisors but there is no action taken from them at all. Worst service and will not recommend Airtel to anyone. Shameless people.

Service Request No. 59993220.
Mobile number: [protected]

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May 25, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

Airtel Customer Care's response Dear Sanjeev,

This is with reference to your post dated 8 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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