[Resolved] Airtel — Renewal of red chillies service | |||||
Myself premalata behera, a native of odisha having prepaid air tel mobile number [protected] received a message on 14/12/2016 about renewal of hot chillies service in my number. Though i have not send any information about activation of that service rs. 49 has been deducted from my account. I am harshly shocked and wanted to know the reason. I have never been interested for that service. Is that a farce i am surprised? Please help me in returning my deducted amount otherwise air-tel would loss a customer like me. Premalata behera Was this information helpful? | |||||
Feb 4, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 16, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 14 December 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 03, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 14 December 2016. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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