[Resolved] Airtel — Replaced sim not activated even after 48 hours

shalu14

from Latur, Maharashtra

May 23, 2017

Address: Faridabad, Haryana, 121003

Website: www.airtel.in

Sir,

I bought a new mobile phone that required micro sim to be inserted. For this, I bought a new SIM. The customer care people told me that old SIM will work till the new SIM gets activated. Now it's been more than 48 hours that my new SIM has not been activated.

My new SIM no. is[protected]U

I am also not able to use any other apps as well.

Please help...

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Jun 23, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

Airtel Customer Care's response Dear Shalu,

This is with reference to your post, dated 23 May 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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