Airtel — request for cancellation of new broadband connection and refund of advance rental

Address:	560061
Website:	airtel.in

I had recently requested for new broadband connection from airtel website.
And after 2 days i got call from customer care that feasibility is there in my area and i was happy to take connection from airtel.
Next day i got call from person called Prasad(M: [protected]), he visited my place collected all documents photo, PAN. Before submitting documents i had asked him multiple times and he promised me that up-to 100mbps speed you will get.

So, i was happy i did online payment as advance for 3 months via online as per his request.
After i did online payment prasad promised me of connection next day, i waited for three days after that technician called and saying max speed i will get is 10 to 14 Mbps.

I called customer care number 5 times and asked them to cancel connection immediately. Every time they take all details but don't raise any request.

I want to cancel my broadband connection immediately and get refund of my payment.

Mobile: [protected]
Name: Swaroop E
Reference: [protected]
CAF no: 80250111