[Resolved] Airtel — Request for refund of rs. 310.50 towards payment made for postpaid airtel mobile number [protected]-reg. | |||||
Dear sir, I made payment of rs. 310.50/- through debit card for my monthly postpaid airtel bill with mobile number [protected] on 20/05/2017. The amount was deducted from my account but payment was not successful. My transaction reference is pur/bharti airtel ltd/new dwlhi/bharti airtel ltd/seq no[protected]. Therefore, it is requested to refund me the amount of rs. 310.50/- immediately. Thanking you, (Sidharth sridhar) Was this information helpful? | |||||
Jul 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 21, 2017 Airtel Customer Care's response Dear Sidharth, This is with reference to your post, dated 20 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 28, 2017 Airtel Customer Care's response Dear Sidharth, This is with reference to your post dated 20 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 01, 2017 Airtel Customer Care's response Dear Sidharth, This is with reference to your post dated 20 May 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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