Airtel — Request to re activate my sim | |||
Dear Sir/ Madam, I am Dr. Rajendran and got Airtel sim in chennai, No is [protected]. I came to Dubai and without giving any notification my sim is deactivated. This is second time I am facing the same problem. I used this number just 2 weeks before and received messages, but Airtel customer service says reason for deactivation that i did not use this sim for last 3 months. But I have received more than 100 messages in last months. I was not informed before about deactivation and I did not get any email from Airtel or call or messages. How they can disconnect without giving information to customer? They expect me to come to India and reactivate. Does any one can come to India only for reconnection??Kindly solve this problem. With regards, Dr. Rajendran Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Dr. Rajendran,
This is with reference to your post dated 27 June 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 27 June 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 27 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33