Airtel — Request to Reactivate Validity for Airtel Number [protected]

Dear Team,

I hope this email finds you well. I am writing to bring to your attention an issue with my Airtel prepaid number, [protected]. Recently, I have been unable to make calls due to a message indicating that my validity has expired.

However, I would like to clarify that I recharged my account with a yearly pack of ₹2, 999 in November last year, and my validity is supposed to be valid until November 24th, 2024. To support my claim, I have attached a screenshot from the Airtel Thanks app for your reference.

Kindly investigate this matter promptly and reactivate my validity as soon as possible. I rely on my Airtel connection for essential communication, and any delay in resolving this issue would greatly inconvenience me.

Thank you for your attention to this matter. I look forward to a swift resolution.

Best regards,
Nihal