[Resolved] Airtel — Request to withdraw the broadband connection | |||
Dear Sir, This is to inform you that the broadband services provided by you people are really worst and I am fed-up with the same. My fixline phone / Broadband no[protected] is not working properly for last 40 Hrs and no one from Airtel is picking the call. I have observed the same issue 3-4 times in last 15-20 days and every time you people usually take 40 to 60 hours to restore the same. I have lodged a complaint yesterday and made many calls to Mr. Pushpendra ([protected]), Mr. Shashi ([protected]), Mr. Varun ([protected]) and on one landline line no[protected] since morning, but no one picked the calls. All above casual approach demonstrate the incompetence of your team and I don’t want to be associated with such an organisation who does not sensitive for its customer. Now it is requested to close my connection and take back all the items provided by you and release my security deposit and connection charge ASAP. I know, your approach towards my request will be casual like always but I am hopeful for smooth exit. Kindly do the needful Regards Aashit Srivastava [protected] [protected] Was this information helpful? | |||
Sep 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 Airtel Customer Care's response Dear Mr. Srivastava, This is with reference to your post dated 30 July 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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