[Resolved] Airtel — Requested for reconnection 11 days ago | |||
I requested for reconnection of airtel broadband services on the 12th that was 11 days ago. I handed to them all the details required. I was assured broadband service on the 15th which is 8 days ago. I have been calling/mailing them everyday to check status. In total i have sent 9 mails to check status. Today I called to check on status, I was told I will have to wait for 5 more days. Was this information helpful? | |||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 23, 2016 Airtel Customer Care's response Dear Mr. Reddy, This is with reference to your post dated 23 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 11, 2016 Airtel Customer Care's response Dear Mr. Reddy, This is with reference to your post dated 23 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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