[Resolved]  Airtel — Resumption of mobile connection due to invalid document scrutinized after 3 year

Address:	387620
Website:	Airtel Center, Ambawadi, Ahmedabad, Gujarat

AR : Airtel Store Representative
Before one week i suddenly received a message stating "Document i have submitted while taking airtel mobile connection is not valid hence your service will be discontinued. To continue your service submit valid document in nearest airtel center". For your information i am using airtel prepaid connection since 3 years and you found the driving licence that i have submitted was invalid.

I contacted Airtel center in my town he said You need to submit it to Ahmedabad it won't be done from my town Kapadwanj (State-Gujarat, PIN-387620). All this things happened on Thursday(5-Jan). Next day (6-Jan) i had to catch travels to Bangalore. Hence i changed the plan and left early from home to submit document at ARC in Ahmedabad. I went to Airtel Relationship Center, Paladi, Ahmedabad. Airtel representative told me "Sir this can't be done here, you have to visit Airtel Ceenter, Ambawadi, Ahmedabad", i went to Ambawadi airtel center and submitted same driving licence (keep in mind i had to catch travels to Bangalore).

I didn't get any call from Airtel center regarding status of my connection hence i called them on 9-Jan. AR told me "We have submitted your request wait for 2 days to get your connection started" I called them on 11-Jan, AR replied "Sir you need to insert new sim card as there is no record of [protected] in Airtel's database and your card will get activated after 48 hrs" . I was in bangalore, so i told my friend to collect card from Airtel center. Then he inserted the card in ordinary mobile to verify. Still he is calling AR to get it resolved.
i am not getting suddenly what happened with my original ID proof that you found it invalid.
Please resolve this issue ASAP otherwise i have to think about some other forums and to escalate with next manager.
Mob. no : [protected]