Airtel — Retail Not Doing FRC after porting from VI to Airtel

Address:

Ishvika Finance, Swargate, Pune

Dear Sirs,

I ported three post paid VI sim cards to Airtel prepaid through a retailer named Ishvika Finance, Nitin Galande[protected] in Pune. He charged me Rs 500 per sim with the promise that I will get 2 months o[censored]nlimited talktime and 1.5 GB/day data.

The application was done on 10th June, 2021 and the sims got activated on 13th June, 2021. However, to my surprise the balance was only Rs. 10/- with validity upto 14th June and the Airtel thanks app prompted me to do the First Recharge. On contacting the retailer to do the same, he started giving various non sensical excuses like system is down, we have raised a request with Airtel and we are waiting for the update etc.

It has been two days that I am unable to use my 3 phones. I can Recharge on my own, but then getting a refund from the retailer will be a pain. Also, it is not about the amount, it is the unethical practices which construes to a fraud.

Follow numbers were ported

[protected] (FRC done by myself)
[protected]
[protected]

Request you to please take up with this retailer and refund my amount after deducting necessary charges.

Thanks and Regards,

Amol Kulkarni
([protected])