[Resolved] Airtel — Roaming deducted without permission | |||||
I have a airtel SIM [protected] since last 4years.As I am NRI I want to continue this card when I am coming at India that's why I put this sim in a mobile for not to deactivate it but without my permission it deducted 85 rs as international roaming charges and sending me advertisements, I don't want international roaming.I no need of it only when I will be in India I want to access through this SIM. I hope u will look after this case and solve my problem soon. Ur cooperation is deeply appreciating. My email I'd [protected]@gmail.com. Thanks and regards Asim hatui [protected] [protected]@gmail.com Was this information helpful? | |||||
Feb 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 03, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 2 January 2016. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 2 January 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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