[Resolved] Airtel — Roaming pack has been put yet i am charged more. | |||||
I have put a roaming pack according to which the cost per minute should be 25paisa /min for the first 200 calls and then 35 paisa/min for the next calls onwards for a month. Yet the tarif deducted is more than that.The most irritating thing is i am not able to talk to the customer care representative as there is no easy way to do that. The number is 121 and all i am greeted with is a automated voice which doesn't solve the problem. Was this information helpful? | |||||
Aug 20, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54505
Pending
0
Resolved
21959
View all 54505 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment