[Resolved] Airtel — Roaming & SMS

Wubie

from Kanpur, Uttar Pradesh

Address:

412115

I am airtel prepaid customer from Punjab for three months. having number ([protected]) I have 2 problems that, the first one is when i send message, your message lis not sent will be the response and second problem is l am not in Punjab. seriously I want to remove extra roaming charge, because, l am in Pune right now. Make available my phone to Pune area.

Regards.

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Dec 30, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 27 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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Nov 28, 2017

Updated by Wubie The number is totally blocked now. Is that possible to activate it again because I cant do online shopping as OTP is sent to same phone.