[Resolved]  Airtel — Rs 349 recharge on prepaid

Address:New Delhi, Delhi, 201013
Website:www.airtel.in

I have received message from airtel that i will receive unlimited local and std calls on my mobile and free 1gb data per day on recharge of 349. I have received none of them. I am totally frustrated with their customer support as i registered a complaint on their website and they have closed it without talking to me. There is no customer care number that seems to work where i can register this complaint. This is a total incompetency of this company to address to people's complaints.
Siddharth rastogi
[protected]
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Jul 30, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 24 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 29, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Airtel does not bother at all to even make a call and ask what problem I am facing.
They have closed my complaint without even talking to me. Worst experience for me. Such careless behavior they have shown.
Siddharth Rastogi
[protected]

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