Airtel — sale of high definition set top box

Address:

Chennai, Tamil Nadu

Airtel has a smart way of cheating people. This afternoon, 12.08.2017, an executive from airtel office, chennai, rang me up. She said high definition box is given on a promotional offer for rs.599. Out of this, service charge is rs. 150 and the remaining amount will be added to your account. However she hides the fact that the remaining amount will be instantly debited towards set-top box.
The so-called high definition set-top box makes it extremely difficult to read the captions running below.in effect, the clarity in the new set-top box is only about 40% of what was already there.
Looking at this horror and sub-standard quality, i make repeated phone calls the next moment the person leaves the compound. But they simply tell you "this is all the quality you can get from high definition box"

Rather than giving a bill for rs. 600, they choose to send sms just for rs.448.
This might be their technique to escape from tax burden as well.