Airtel — same pack recharged twice

Dr अनिल कुमार Bansal

from Gonda, Uttar Pradesh

Address:

328001

Sir
I recharged my mobile number [protected] with pack of 795 on 18.09.19 at 09.12 am by paytm (Paytm order no. [protected]) but this was not confirmed. So i tried the same pack again and this time the pack was recharged and i got confirmation message (Paytm order no. [protected] and operator ref. No.[protected] but later i received another confirmation with operator reference no. 46558520 that the recharge has been done. This way my recharge was done twice and amount deducted twice. Please make arrangements for either refund or extend validity of recharge. Thank you.

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Airtel customer support has been notified about the posted complaint.

Sep 21, 2017

Updated by Dr अनिल कुमार Bansal This site is a big fraud. Just after writing this complain I received one phone call that this issue has been resolved and the money will be refunded to my account. Then that person asked for my debit card number and just few second later he asked for OTP. This OTP received was for some e-commerce transection. This moment I realized the going to be fraud and when I asked why he need OTP for refund transection then he disconnected the call. So be aware and avoid this site.