Airtel — scam from airtel for handset protection plan

Address:

560077

Hi,

I have taken handset accident protection claim service from airtel. I pay premium every month more than a year. And on 4th august my handset was in my upper pocket i bend down to pick up my remote and it slip from my pocket and got broken.

Now airtel guys are saying we cannot address your claim because your handset is broken because of not proper care. I am just wondring if these guys are not considering accidental damage then why anyone should take this plan.

Its a scam from airtel and i want this service should be stopped for everyone so that no one else get cheated by these fraud.