Airtel — sending duplicate products in new box

Shaista Ghazal

from Allahabad, Uttar Pradesh

Address:	Jaunpur, Uttar Pradesh, 222161
Website:	www.airtel.in

I ordered new set top box, they sent a local dealer with open seal box. After he installed everything i checked the remote and found it a very duplicate. My assumption got sure, when i saw the logo it was not the correct airtel logo. I contacted many people from customer care to local dealer, every one says this is a genuine product.

No one even bothered to check the remote once and logo printed on the remote.

Please check the attached logo from original logo provided on website and other resources.

+1 photos

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Airtel customer support has been notified about the posted complaint.

Oct 23, 2017

Jitendra singh bhanu's response The network goes into my mobile,
It turns out when turned on
Internet is less spid
Please try to fix it immediately

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Comments

Jitendra singh bhanu

from Kasganj, Uttar Pradesh

Network goes into my mobile
Turns off when turned on
Internet is less spid
Please try to fix it immediately
Mobile [protected]

Harshit Sood

from Unnao, Uttar Pradesh

Sir, I recharge a no. With my airtel app 100₹ but transaction failed & airtel deducted my abi a/c bal.
Customer name- harshit sood ([protected])
Rechaege no. - [protected]
OS PAYUST[protected]
at airtel2/raj/prepaid txn#[protected].
Time - 7:40am
Date[protected]

Ramji Choudhury

from Kolkata, West Bengal

I make my sim to demo.pl make