Airtel — Service disconnected even after bill paid

Address:Chennai, Tamil Nadu

Dear concern, I've paid my postpaid bill amount of 430 INR on 22nd of July and payment Txn id is 686303. This was not updated to my mobile number and i've made several calls and registered several complaints with customer care. Complaint Ref. Numbers are 57315474, 57426503, 56996836, etc. Interaction ID [protected], [protected], etc They told me that the amount is updated in my parent account and i don't need to panic but today my service is disconnected and i'm not able to make any calls due to which i had a huge loss in my business. Please do the needful. Mobile number :[protected] Email ID: kartik.[protected]@gmail.com Thanks, Karthik
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Dear Karthik,

This is with reference to your post dated 13 Aug. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@in.airtel.com

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