[Resolved] Airtel — Service not activated - not refunding payment | |||||
Recharged for 99*79 (My uncle no) towards the activation of international Roaming (Usa) for rs. 3, 998/- on 19 may 2017 valid for 30 days. The have not Activated service to that no. We have inquired the airtel customer care team (Over voice call and email) before and after the recharge regarding this and requested them to resolve the issue. They continuously asked for more time to clear it. Even after 28 days we could not avail the service. Due to this we have faced a major stress mentally and psychologically. Also, we have requested them to refund the money for which they are reluctant to do so. Was this information helpful? | |||||
Jul 17, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 16, 2017 Airtel Customer Care's response Dear Mr. Sakkaravarthi, This is with reference to your post, dated 16 June 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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