[Resolved]  Airtel — Service of digital tv is not working as committed

Address:	174028
Website:	www.airtel.in/digital-tv‎

Dear sir

I dinesh kumar using aitel digital tv [protected] on the name of mast ram (Father). My complaint is regarding to account deactivation. I upgraded my connection tu multiconnection. When i requested for multi-connection, they told me that i will get hd stb, remote, hdmi cable, 10 mtr free cable and 1st month free on hd connection. I requested them for new dish antena, then their representative told me rs. 1200 total charges including dish antena. On the day 8th march their engineer came and installed new stb, i paid him rs 1615 total for hd stb, dish antena and extra cable. And i recharged my id with rs. 200. Then i got rs 820 in my account nd validity till 28th of april. Next day i got notification on tv to recharge my connection. When i checked my account balance i was shocked, it was just rs. 178 nd validity till 14 march. I called to airtel and told their representative, he told me that dont worry it will work till 28th april. But on 14th march my stb got an error of recharge account. Then i called to airtel again then representative told that they dont provide one month free. And told me to mail call recordings to airtel. I mailed all the recordings. But they dont replyied me yet and my dth services are still off. Please help me in this matter as soon as possible.

Regards
[protected]