[Resolved] Airtel — Service Provider - Postpaid Network issue

Pal_S

Address:	Mumbai City, Maharashtra, 400063
Website:	www.consumercomplaints.in

I Have purchased new postpaid sim in the month of March plan if Rs. 599/- and they have assured me that your bill will never come above this, however till today i have received bill nearly Rs. 1000/- without any details, they provided the details where they charged for some international sms and calls which i never used also the numbers are not in my contact list - SO THIS IS FIRST CHEATING" After that i lodge the complaints multiple time even in FACEBOOK with regards to NETWORK ISSUE however till date NO- ONE BOTHER TO RESOLVE THAT CONCERN- SECOND CHEATING AND FRAUD" i have changed my PHONE AND SIM As they directed to me however still the NETWORK ISSUE IS NOT RESOLVED. FURTHER I AM YET TO RECEIVE CALL WITH REGARDS TO MY COMPLAINT MADE IN FACEBOOK. SUCH A FRAUD COMPANY AND GOVERNMENT SUPPORT THEM. UNBELIEVEABLE.

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Oct 2, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 27 August 2016 .

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Sep 01, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 27 August 2016 .

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd