[Resolved] Airtel — Services are too bad and using airtel is "ashamed" | |||||
My Mobile Number [protected]. I am running a software company in Nagercoil and needed a good mobile connection always, but due to this Airtel Service and response is totally bad and lost many clients due to this service change from postpaid to prepaid and also during the postpaid i have paid huge bill and settled the amount of Rs.11, 067 and even though they are not responding my emails. I am struggling the Outgoing connection block for 3 days continuous and no response in emails also and directly emails to nodal officers to [protected]@in.airtel.com, nodalofficer.[protected]@in.airtel.com and appellate.[protected]@in.airtel.com. All are silent due to change of Postpaid to Prepaid and they stopped my outgoing too these reasons and using the Airtel for many years and now no use and they are giving these type of responses and all of clients are shouting now and asking to refund the money due to mobile failure continuous and it is a heavy loss to my company and even no response still..Please take some actions to the concerned peoples in Airtel and do the helpful. Was this information helpful? | |||||
Nov 28, 2015 Complaint marked as Resolved Yes Solved! I have provided my SIM number and shop address details and they spoke to them and find the issues and finally they solved my mobile outgoing issues and now it is working fine. Thanks to Airtel for solving my issues. Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 23 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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