Hi,
I ended up loosing my data pack service due to customer care executive's
incomplete knowledge of data plans and now customer care executives are not
changing the plan so that i can use my data plan.
Today i called up at customer care, but after listening to my point, she just
cut-off the call without providing the proper solution.
I don't understand why customer care executive are there, if they can not help
to customer.
Its very unfortunate, irresponsible, non co-operative and pathetic behavior, i
have seen from Airtel customer care executives.
Few month back i ported this number from vodafone to airtel, just hopping to
get best service. However this won't take much time to move back to other
service provider if this kind of service Airtel provides.
Please act on this asap.
Number: [protected].
Service request number PO[protected]
Thanks
Nitin Was this information helpful? |
This is with reference to your post dated 25 May 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd