[Resolved] Airtel — Services stopped on my mobile number | |||
Hi team, Services got stopped on my number even after making the payment of rs. 2457 (Settlement amount), (Here i'm attaching mail of the communication of settlement and the payment receipt from my end) I had called to customer care today in morning and explained about the concern and he asked for the mail communication of the settlement for number ([protected]), and i shared the mail and then he confirmed that services will be started within 6 hours then i waited for 7 hours and then again made a call to customer care and executive said he cannot help me, he said you need to contact to relationship manager. Now i don’t understand that one executive said your services will be started within 6 hours and other said i cannot do anything needful.. Please activate services on my number as it’s been more than 2 days... Thank you Manish Was this information helpful? | |||
Jul 25, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 15, 2017 Airtel Customer Care's response Dear Manish, This is with reference to your post, dated 14 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 22, 2017 Airtel Customer Care's response Dear Manish, This is with reference to your post dated 14 June 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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