[Resolved] Airtel — Set - top box not rectified. | |||
My consumer id is [protected]. On april 2017 i recharge 1 year subscription including 1 year bmc (Box maintaince contract). Within 2-3 day my set top box had been out of order. Than i complain to airtel customer care for rectification. After several time their visit with wrong set top changing & taking time 7-8 days rectified it for few days. Same thing had been happen on 11th june'17 & 9th july'17. Why i pay for said long rectification time. I want airtel should not charge the said rectification time (18-20 days), but they are not agree. Was this information helpful? | |||
Aug 27, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Jul 07, 2017 Anjalicherri's response I didn't pay any bills . Because idont have money . Please cancel this dongle no:[protected]
Verified Support Jul 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 12 July 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Prabha, This is with reference to your post, dated 12 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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This is with reference to your post, dated 21 July 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
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