Airtel — setting up services of mobile network service after porting from rcom

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airtel

I have opt air tel mob services after permanently closing the rcom mob services on dtd 22.11.2017 through retailer bu sim.[protected]u of mob, no, [protected] and i have receipt a massage from airtet "thank you choosing airtel! We are setting up your services please wait" on dtd 26.112017 & 27.11.2017 but after passing about 20 days without activation the retailer again process the porting req with another two no. Sim. But till date i have not get any response from the airtel co.
So please help me to activate my mob no as it is so impotant for me.