[Resolved] Airtel — Shifting of my company Landline Nos. | |||||
We had put in a request to shift 6 landline corporate number on 2nd of December 2016 from New Friends Colony to Okhla Phase -1. Landline Nos.[protected], 96 &[protected] I got a mail on the same date that it will be done for sure within 5days (maximum by 7th December 2016). Since 4 December 2016 we are getting numerous calls from Airtel that he same will be done by maximum 4pm today and we are also following up with them day and night our Networking team is sitting idle waiting for some action. After n number of calls and followups today we got to know from the Okhla team that the same complaint is not yet forwarded to the Okhla team. After which the Airtel is sometimes telling us that we cannot get the same numbers in Okhla and somebody is saying it can be done. Rather the Airtel team is forcing us to take new connections to achieve there month target. However they should understand they are company numbers are there with us since more than a decade and cannot be changed as we have also shared with all the necessary people. Was this information helpful? | |||||
Jan 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 8 December 2016 We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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