[Resolved]  Airtel — Shifting or removal of junction box

Address:600044

I wish to bring your notice that there is a airtel broadband junction box in front of my house. The junction box was installed without my knowledge.
Now the junction box is causing a lot inconvenience to me.
The old juction box got damage due to vehicular movement, and i cannot park my four wheeler in front of house and at the same place a big new juntion bos base has been provided by vendor yesterday without any information to me or my neighbour.
It is really big disturbance to me as i couldnot park my two wheeler or for wheeler.

I will show a alternative place where it will be safe and will not get damage and not cause any traffic obstruction to others.

Plz do the needful before installation of new junction box above the new basement.

Plz see the attached photos.

Thanking you.
K suresh
No.3, 6th main road extension, jagath avenue, new colony, chromepet,
Chennai-600044
[protected]
+4 photos
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Jul 26, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 14 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 14 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Hello, I wish to bring your notice that there is a Airtel Broadband junction box in front of my house. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house. Now the junction box is causing a lot inconvenience to me. I cannot park my Four wheeler in front of house. It is requested to remove or shift the Airtel Broadband Junction Box at the earliest. Thanking You.
Address : M. Sathish kumar 9/28, ISt street, Seetharam nagar, kodungayiur, chennai – 600118

Mobile No : [protected]

Please take immediate action or i will go to consumer court

Urgent

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