[Resolved] Airtel — Showing wrong numbers.

EB Sudipta

Address:

North 24 Parganas, West Bengal, 741154

When I get a call from Bangladesh, they do not show the number as a Bangladeshi number, they show the number as a local number.I am fetching two problems here.
1. When I receive a call from BD, he or she who call me is charged a lot.Because there is no option in BD to make ISD calls.

2.It is my main problem.When I answered the call, then I get realized that it was not a local number.Then it is my duty to call the number back.But the question is 'how'? I don't have the proper number to call back, I only have the fake local number which was showed in my mobile.

Also Airtel do not send me any message to inform me that my ISD promo is over, for this, before, I was charged about Rs.200.

Don't we have any right?

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Sep 29, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 27 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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