[Resolved]  Airtel — Signal issue from last three week

Address:Thane, Maharashtra, 401303

Dear Airtel DTH Team

I am still unhappy with your service team, your engineer came to house 8:30 pm and checked all the things Set Top Box, Connection, DISH atleast 1 hour but he unable to resolve my issue.

And Finally He suggest me that I have to change my box from SD to HD with payment of 500/-, unsatisfied answer by him.

I just bought 3 month ago and he said for change the box, then what is utilization of this box, I think service team cheated me very well with new excuses.

Please send some other expert engineer or bring it back all, I will connect new connection, and I dont need refund.

I have to watch IPL properly not with Airtel excuses.

Regards

Diwakar Dubey

[protected]
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Jun 16, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 14, 2017
Airtel Customer Care's response
Dear Mr. Dubey,

This is with reference to your post, dated 6 May 2017.
.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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