[Resolved] Airtel — Signal Problems - Airtel

Mehak1986

Address:	New Delhi, Delhi, 110060
Website:	airtel

It has been more than 4-5 months that we are facing connectivity issues at our residences. We have to struggle with taking the calls.Even if call gets
connected it gets dropped.

21 BLOCK, OLD RAJINDER NAGAR, NEW DELHI are facing hell lot of problems with connectivity.There are no signals inside our houses.Have complaint 121 a number of times, but each time there is a new excuse or we are asked to change our sims.

In May we got call from Airtel Representatives that within 1month new towers will be installed as there are no towers in our area. For few days signals were little better but now again the problem stands as it is.

Airtel is coming up with nonsense advertisements on towers etc. but cant even resolve petty issues which are troubling customers to such an extend.

Do airtel people think we are fools sitting out here ? I think we should
drag them to court . This is a sort of harassment to the customers and
leaves us frustrated daily.

So much name ...so many customers and pathetic services. AIRTEL SHOULD TAKE THIS UP SERIOUSLY.

Was this information helpful?

No (0)

Yes (0)

Sep 15, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 4 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd