Airtel — sim activation not completed

Address:

Pune, Maharashtra

I have port my airtel sim ([protected]) from mumbai to maharastra on date 21jan 2019, now old sim is dectivated and i have inserted new sim and validation is also done for new sim, but sim is not started after 5 hrs and during varification cumtomer care told me it will activiated within 30 min and after 5 hr i have called customer care but they told me your sim will activate after 24 hr we cannot resolve your issue from here and we can not do anything for now, i am totally helpless because of your bad service. There is no help from customer and store also closed because of sunday.
I dont understand why airtel deactivate my sim on sunday if they can not support on sunday, it is very unathic behaviour from airtel side.