[Resolved] Airtel — SIM activation not done

Prajisha1990

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400031

Hi, I recently shifted to Mumbai and have converted my circle from Bangalore to Mumbai Circle. I have submitted all the required documents and photographs that was asked for on 3rd March 2016 and till date there is no response. I have visited the Airtel store three times and have no count on the number of times spoken to the customer care executive. In the beginning at least my number was active and was on roaming but now my number itself says not valid. The worst experience I have had here with Airtel. I have even mailed so many people but have not got any response from any. Nor the Airtel store guy near dr BR Ambedkar Road, Wadala, Mumbai store has given any response. Expecting some response here. Please look into the issue ASAP.My postpaid number is [protected].

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Aug 19, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2016

Airtel Customer Care's response Dear Prajisha,

This is with reference to your post dated 24 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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