[Resolved] Airtel — Sim card activation - a failure

Shyamala Vedula

from Salem, Tamil Nadu

Address:	110070
Website:	Airtel

I have been to the' AIRTEL Chattarpur store on 24/5/2017 and secured a sim card with no [protected]. After submitting myself to all the procedural checks I find my simcard is not activated. I am asked to come back to get the sim checked and replaced if necessary. I am a patient and I cannot get out of my house in sun because of my disease. If a new sim card does not get activated I find no reason for me to go through this gruelling process.

I DONT NEED YOUR SERVICES. PLease DEACTIVATE THE SIM IMMEDIATELY.
keep the money I paid for procuring the sim for whioch I have no receipt. I SHALL NOT PAY ANY BILLS THAT YOU GENERATE FOR THIS NUMBER SINCE NO SERVICE WAS GIVEN TO ME.

I let go of the eFfort and expenses I incurred in getting the inactive sim.

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Jun 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 27 May 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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