Airtel — Sim card Activation - NRI

Hi, am an NRI working in Abu Dhabi and Visit my native in India once or twice a year. I had subscribed to a Airtel prepaid life time service SIM card . My Mobile phone no is +91-[[protected]]. I subscribed to international incoming call free package while i was in UAE, but I didn't do ay outgoing call from my sim for more then 3 months. Al though I have subscribed to incoming call free packages and had sufficient amount in the Airtel account the sim card got deactivated suddenly. It is been more then 7 months as of now from my sim card got deactivated. So, it doesn't indicate any mobile network in Dubai.

I simply request you to look into the matter and provide a satisfactory service to NRI customers which is lacking badly with Airtel as of now. Kindly let me know the status oy my SIM card and advice accordingly how to keep Airtel SIM with me for further use in India without any pain.