Airtel — Sim card deactivated - airtel

Address:	56/3, MANIPURAM STREET, TIRUNELVELI TOWN
Website:	AIRTEL

I have been using the airtel service with mobile number[protected] for more than 15 years. Before few days SIM card stopped working and when I visited the airtel store I came to know that my sim was registered in another name. This seems to be a complete fraudulent act for the fancy number and they also saying that since this is a fancy number we cannot get it back. We have given this [protected] in all our aadhar card, bank, ration card and passport and we have all the proof. Recently before 3 years only we got airtel 4G sim from the same airtel store by replacing our 3G sim. I do not understand how they gave 4G sim if the 3G sim is not registered in my name. This seems to be a big scam for the fancy number. I request to get my sim card ASAP.