[Resolved] Airtel — sim card deactivated and registration failure | |
Sub: sim registration failed Number:[protected] I'm the airtel customer since 15 years and hold the airtel number of [protected] for the long time, My sim is on the working condition only every day receiving the messages from the friends and others. Now the issue is past 10 days my sim card not works ie. Sim card registration failed. I have contacted the airtel customer care and they replied my sim card is no shows/ deactivated for nil usage deletion 12-july-2017. Im everyday getting messages and transaction details and my personal messages then how they can say for nil usage and deactivate. Kindly resolve the issue and retain the same number and activate my number as earliest possible. Was this information helpful? | |
Aug 25, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 22, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 22 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 July 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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