[Resolved] Airtel — SIM card is not my name | |||
Dear Sie/Madam, I have purchased the Airtel SIM card in 2008 from Airtel store with all the proper document of my name (Prasanta Kumar Panda). Today I wants to change 4G sim and go to the Airtel Store Ciny Center 1 Saltlake but they told me it is not my name. the number is [protected] Please let me know in this case what i will do Best regards, Prasanta Kumar Panda Was this information helpful? | |||
Jun 8, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 24, 2017 Airtel Customer Care's response Dear Mr. Panda, This is with reference to your post, dated 24 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 26, 2017 Airtel Customer Care's response Dear Mr. Panda, This is with reference to your post dated 24 April 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 08, 2017 Airtel Customer Care's response Dear Mr. Panda, This is with reference to your post dated 24 April 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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