Airtel — SIM card issued on someones elses name

Abhi196

from Mumbai, Maharashtra

Nov 25, 2021

Address:

B 401 queens castle queens park miraroad 40107

Sir,
My name is Abhishek Ghumare. I lost my Airtel Moble number of 22nd August. I was using this number for about 10 years. When I had purchased this SIM card I has given my document to the retailer. Now, customer care is saying that it is not of my name. It is on the the name of kashiram kewat.
They are not blocking this SIM card. I have contacted retailer for this concern. They are saying that, It might be a mistake of the Distributer, it is a fault of Distributer. I know one thing that I had given my documents when I had purchased that SIM card, That Airtel number is very important for me because I was using that number for more than 10 years.

Details of the Airtel Sim was
number- [protected]
alternate number is- [protected]

Requesting to arrange my number back as it is very important to me.

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Airtel customer support has been notified about the posted complaint.

Nov 27, 2021

Updated by Abhi196 I visited airtel customer care gallery at miraroad thane 401107.
Staff behaved very rudely and informed it was my fault.( video recording of the same there).

Requesting resolution of this matter as this is getting very frustrating for me.