[Resolved] Airtel — Sim card not working for 1 week

Seema0612

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560037

I opted for a sim portability from rajasthan circle to karnataka. After all verification, they told my number will be active in 30 mins. Since saturday 27th may 2017 there was no network on my sim card. After calling repeatedly to customer care for 5 days they asked me to change the sim card. I also raised a issue on airtel complaint portal. When i went to airtel office they told my number is permanently disabled without any reason. And now they don't know when my new sim card number will be activated. Please look into the matter as soon as possible.
Name: seema kumari
My temporary number is [protected]

Please get it resolved asap.

Was this information helpful?

No (0)

Yes (0)

Jul 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2017

Airtel Customer Care's response Dear Seema,

This is with reference to your post, dated 01 June 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jun 04, 2017

Updated by Seema0612 My alternate number is already mentioned in the complaint.
Name: seema kumari
My temporary number is [protected]