[Resolved] Airtel — Sim card not working, worst customer service | |||||
My sim card was corupted, so i submited my documents to airtel store aswell i wanted number to be converted in a coporate sim, at store their rep told me it will take max 24-48 hrs. Now its almost 5 days and nobody is in even bothered to give a reply, i called their cx service and they said it will take another 2-3 days, but why it will take that long, they dont have ans for it They advertise themself to be the best...but for me they are worst. Was this information helpful? | |||||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 30, 2016 Airtel Customer Care's response Dear Mr. Kotnala, This is with reference to your post dated 28 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Mr. Kotnala, This is with reference to your post dated 28 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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